Due to the social distancing efforts related to the COVID-19 outbreak, we are experiencing a large influx of phone traffic. This has caused phone providers’ systems to become overloaded and we are currently experiencing intermittent technical difficulties. As such, you may receive a ‘failed call’ message or busy signal when you call in. Please be advised that we are working diligently towards an immediate resolution. In the meantime, please reach us by email at firstname.lastname@example.org for an immediate response.
The COVID-19 virus has impacted us all in an unprecedented fashion. Regardless of geography, demographic, or profession, this disease is moving quickly and challenging us all in ways we never thought possible.
Like many of our clients and staff, we are asking difficult questions about the current situation. As an HR firm with over 40 years of experience, we have supported businesses and employees through financial crises, devastating natural disasters, global conflicts and more. Even so, we recognize this is uncharted territory in the world of work.
Today, we are reaching out to inform you of the workforce actions we are taking to slow the spread of COVID-19, to provide an update on our business operations, and to provide you with resources to help your organization take the best care possible of your employees and hopefully turn the tide on the spread of COVID-19.
The safety and well-being of our employees, clients and communities are our top priorities at TPD. To that end, we have already implemented a COVID-19 Pandemic Response Plan which includes:
These are just a few of the important practices to have in place. We strongly encourage you to implement appropriate measures in your workplace to prioritize worker safety and reduce risks of exposure and transmission. If you are unable to or unsure of how to configure your HR systems to support this, contact us or visit our resource centre – described below – for assistance.
TPD is committed to ensuring we maintain continuity of services to our clients, staff and to individuals who are ready, willing, and able to work. We are fortunate that our team and systems are capable of operating remotely. As such, you should see no disruption in our service delivery. Our hours remain the same as do the ways in which you can reach our team by phone, email or live chat. We are also working directly with clients regarding their needs for onsite support.
We recognize businesses and employees have many questions about how to navigate the many changes confronting the world of work.
To help, we have deployed an online COVID-19 (Coronavirus) HR Support Centre on our website for all businesses, employees, and job seekers. It contains important HR practices, tools, and information which we believe can help our stakeholders during this pandemic.
In addition, we will be regularly publishing and sharing updates on our social media channels on critical developments as they occur.
Finally, we have set up dedicated support channels for businesses with HR questions related to COVID-19 and its workforce impact. To get in touch with an HR expert, call our HR support line at: 1.844.873.4745 - or send us an email at email@example.com.
Although the challenges presented by COVID-19 are unprecedented, so too is the level of mobilization. In our 40-year history, we have witnessed and withstood all manner of crises. The one truth to successfully navigating these is to remember and remind others that by taking care of each other, we will get through this, together.
© 2020 The Personnel Department LTD. dba. TPD®, Galt USA Ltd., TPD Resources Inc.