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Transformative Partnership with TPD Resolves HR Challenges and Drives Success for a Global Leader in Automotive Sales Training, Marketing, and Lead Generation
The Challenge
Before partnering with TPD, this global leader in automotive sales training faced several challenges related to recruiting and HR. With a single HR person responsible for recruitment, on top of other priorities, it was difficult to handle the demands of the evolving organization. Their global operations added further complexity and compliance risk, as they lacked familiarity with the different talent markets and local legislation. Executive leadership recognized the need for a strategic HR function to improve processes and drive alignment, while at the same time driving towards being lean, focused, and agile. The organization opted for a smart alternative to building out a robust in-house HR function through a strategic partnership with TPD.
The Solution
TPD implemented a full-service Recruiting and HR solution for the organization. Starting with our value-packed HR SmartScan, we identified compliance gaps, collaborated to set recruitment, engagement, and retention goals, and set out on a two-year roadmap.
Through TPD's team of recruiting and HR experts, our client was able to tap into a wide range of knowledge, skills, and experience beyond their internal capabilities. We provided valuable market insights on industry trends, competitors' practices, and the latest recruiting strategies. This knowledge allowed the organization to adopt smarter, more efficient recruiting practices to reclaim its position at the forefront of the industry and sharpen its competitive advantage. TPD's HR experts brought in-depth knowledge of broader HR practices such as remote work, results-focused compensation, and equity, diversity, and inclusion. These initiatives were thoughtfully integrated into practice in a strategic manner to enhance engagement and productivity while mitigating liability. The partnership has positioned our client to scale efficiently in different geographic and product markets.
The Results
Partnering with TPD proved to be a game-changer for the organization. Over the two-year partnership, TPD successfully recruited and onboarded over 80 team members, boasting a 96% fill rate and 45% savings in recruiting spend. Despite a tight labor market with unemployment as low as 3.5% and specialized requirements, TPD provided 5 qualified candidates for the organization leaders to interview within an average of 12 days from opening each recruit, enabling an efficient hiring process and reducing the cost of sales, customer service, and operations roles sitting vacant. Additionally, TPD worked with the organization's leadership team to implement a comprehensive performance management program, talent reviews, leadership coaching, and a talent acquisition program, positioning the organization as an attractive and successful employer. The collaboration also had a positive impact on employee satisfaction, with the employee net promoter score improving by 15% in a year of working with TPD. Overall, the partnership between TPD and the organization helped them streamline their HR processes, improve employee satisfaction, and build a stronger foundation for future growth.
Interested in learning more about what TPD's Workforce Solutions can do for your company?
We asked an executive “What makes TPD unique from other recruiting and HR providers?”
“Other recruiting agencies that I’ve worked with in the past have been very transactional: they take a job description, go to the market, (maybe) find you a candidate; it’s like a love them and leave them structure. They didn’t take the time to understand how our company works, the people, the culture and fit. TPD digs deep to get a good understanding of who we are, this has been super important from a recruiting perspective. It feels like we have a robust HR and recruiting team as part of our company and doesn’t feel like an external vendor. It’s a partnership."
We also asked “What impact has TPD made on your organization?”
“TPD has allowed us to scale significantly in different markets and different geographies. They brought a diverse HR perspective and a layer of objectivity which really helped us. You don't know what you don't know, and by bringing in TPD’s team of experts, each with different skills and disciplines, allowed us to work smarter and be more equipped in supporting our teams.
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